Last updated: October 22, 2026
T-Bird Enterprises, Inc. d/b/a T-Bird Carpet Care (“T-Bird Carpet Care,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the types of information we may collect, how we use it, and the choices available to you when you visit our website, request our services, or communicate with us.
Information We Collect
Depending on how you interact with us, we may collect information such as:
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Contact details, including your name, phone number, service address, and other details you choose to provide.
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Service and appointment information, including requested services, scheduling details, and communications about your service.
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Information you submit through our website forms or provide when you call or text us.
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Basic website or device information, such as information collected through cookies or similar technologies, where used.
How We Use Information
We may use information to:
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Respond to inquiries and provide, schedule, manage, and follow up on services.
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Send service-related communications, such as appointment confirmations, reminders, scheduling updates, technician arrival notifications, and service follow-ups, when appropriate.
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Send marketing or promotional messages only where you have provided the required consent.
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Maintain business records, improve our services and website, and comply with legal obligations.
Text Messages and Mobile Information
If you opt in to receive text messages, we use your phone number and consent information to send the types of messages you agreed to receive. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP or request help by replying HELP.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell or share SMS opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes. We may use service providers to support our business operations and deliver communications on our behalf; those providers may use information only as needed to perform services for us and subject to appropriate restrictions.
When We May Share Information
We may disclose information to service providers who help us operate our website, manage appointments, communicate with customers, or provide our services. We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer. These disclosures do not authorize third parties to use SMS opt-in information for their own marketing.
Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality and understand how visitors use the site. You may be able to manage cookies through your browser settings. Disabling cookies may affect some website features.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, and legal compliance.
Your Choices
You may choose not to provide certain information, although this may limit our ability to respond to a request or provide a service. You can opt out of text messages at any time by replying STOP. For assistance, reply HELP or call (435) 586-4915.
Third-Party Websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children in a manner that violates applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates when the current version was last revised. Any changes will be posted on this page.
Contact Us
For questions about this Privacy Policy or our privacy practices, call T-Bird Carpet Care at (435) 586-4915.